Shiva, a provider of IT solutions, announced today that
it has been awarded a subcontract from HUD and Lockheed Martin to provide desktop and infrastructure support services for HITS. The Department of Housing and Urban Development (HUD) Information Technology Service (HITS) contract requires 10-year support of nationwide, enterprise-wide information technology infrastructure services to assist HUD in meeting its strategic objectives and responsibilities.
Shiva will be directly responsible for:
- Defining and implement ing the HUD’s Standard Desktop XP COSACACS (Combined Operating System and Core Applications Configuration Set) to include ensuring Section 508 & 504 compliance
- Ensuring all hardware, firmware, drivers and software applications function seamlessly together
- Creating standard, hands-free install packages for all HUD core software applications as well as SMS packages to deploy software updates and patches
- Providing Tier-3 support for Tier-1 helpdesk and Tier-2 technicians
- Desktop configuration expertise including operating system optimization, hardware installation, software configuration and Active Directory Policy definitions
Some of the tools and technologies used for this effort will be: CERT, AVERT, Microsoft, McAfee, SMS push, network pull, Microsoft Installer (MSI), Wise Package Studio, VBScript, WinBatch, Visual Basic, Wise, Windows XP, Symantec Ghost 7.5 Enterprise, etc.
Through Shiva’s help, the key benefits to HUD across the enterprise will be:
- Streamlined desktop threat response with complete design, testing and migration of anti- virus and anti-spyware client delivery and configuration to E-Policy Orchestrator for managed desktop client
- Contributing towards attaining one of the fastest recorded Lockheed technical refresh cycles by creating HUD standard image adopted by Dell Computers for custom factory installation on customer equipment
- Maintained NIST and ISO 9000 standards in configuration set build, test and technical documentation
Shiva will deliver these services to Lockheed Martin and HUD in accordance with the highest technical and quality standards consistent with industry best practices and SEI’s Capability Maturity Model, HUD’s Enterprise Architecture, HUD’s SDM, and technical standards.
“This award has huge ramifications for our business and our strategic relationship with Lockheed Martin. We are very excited to have this opportunity to support HUD on this mission critical nationwide, enterprise-wide contract. We have been supporting HUD since 1999 and look forward to many more successful years together,” said Ajay Avasthi,
Vice President of Shiva.
About Shiva
Shiva Information Technology Services is a small, disadvantaged, minority womanowned company that is also certified as an 8(a) enterprise by the SBA. Established in 1998, Shiva has built an excellent reputation for providing quality IT services with an emphasis on enhancing our clients’ return on investment (ROI). Over the years, Shiva
has gained valuable experience in maintaining, developing, enhancing, and managing mid-size to large Government and Commercial projects/systems in such areas as:
- Application and Database Development, Integration & Maintenance
- Systems Administration and Operation Support
- Infrastructure Support and Network Administration
- Staff Augmentation